Certified WAT · NDIS Friendly · Melbourne

Wheelchair Taxi
Melbourne — Safe,
Dignified Travel.

Melbourne's most trusted Wheelchair Accessible Transport (WAT). Ramp-equipped vehicles, disability-trained drivers, and NDIS-friendly billing — available across all Greater Melbourne suburbs, 24 hours a day.

Certified WAT vehicles

Available 24/7

NDIS & STS accepted

Carers ride free

Book Wheelchair Taxi 0433 333 458

Quick Booking

Book Your Wheelchair Taxi

Instant confirmation · No booking fees

Hydraulic ramp — no lifting required

NDIS & STS vouchers accepted

Carers & support workers welcome

Airport flight tracking included

Upfront fare estimate before you confirm

Get Instant Fare Estimate → Call 0433 333 458

Available 24 / 7 · All Melbourne suburbs

What is a WAT?

Melbourne's Most Trusted Wheelchair Accessible Taxi

A Wheelchair Accessible Taxi (WAT) is a specially certified vehicle fitted with a hydraulic ramp and approved wheelchair restraint system. Passengers remain safely in their own wheelchair — no awkward transfers, no lifting, no stress.

Every Melbourne Maxi Ride WAT driver holds a Victorian Commercial Passenger Vehicle (CPV) licence and completes mandatory disability-awareness training. Our fleet is regularly inspected and certified under Victorian transport regulations.

Book a WAT Now Call 0433 333 458

Wheelchair accessible taxi van Melbourne with ramp

VicRoads Certified

All WAT vehicles inspected

Why choose Melbourne Maxi Ride WAT

Everything You Need for
Comfortable, Safe Travel

Certified Ramp Vehicles

Every vehicle features a VicRoads-approved hydraulic ramp and AS/NZS-certified wheelchair restraint system. Manual, electric, and bariatric chairs all accommodated.

Trained & Caring Drivers

All Melbourne Maxi Ride WAT drivers complete disability-awareness training and first-aid certification. They know how to assist with dignity — never rushing, always attentive.

NDIS & STS Accepted

We accept NDIS plan-managed and self-managed funding, Victorian Taxi Subsidy Scheme (TSS) and State Transport Services (STS) vouchers. Invoices provided on request.

24/7 Availability

Early morning medical appointments, late-night events, or weekend outings — Melbourne Maxi Ride WAT is always on call. No peak-hour surcharges for accessibility needs.

Door-to-Door Service

We come to your front door — not the kerb. Drivers assist with entry and exit at both pickup and drop-off, including navigating lifts and ramps if required.

Upfront Fare Estimates

Know exactly what you'll pay before you confirm. No hidden fees, no fare surprises. WAT vehicles are billed under the Victorian metered tariff with no accessibility surcharge.

How it works

Booking Your
Wheelchair Taxi in 4 Steps

Book Online or Call

Use our online form, call 0433 333 458, or download the app. Select "Wheelchair Accessible" and enter your pickup details. We recommend booking 2+ hours ahead for medical trips.

Get Instant Confirmation

Receive an SMS and email confirmation with your driver's name, vehicle registration, and estimated arrival time. Track your driver live in the app.

Driver Arrives Door-to-Door

Your driver meets you at your front door, deploys the ramp, and secures your wheelchair with our AS/NZS-certified restraint system before departure.

Pay Your Way

Pay by cash, card, EFTPOS, NDIS invoice, or TSS/STS voucher. A detailed receipt is emailed automatically — perfect for NDIS plan records.

Our fleet

Purpose-Built for Your Safety & Comfort

Every vehicle in our WAT fleet is purpose-configured — not a conversion afterthought — with space, restraints, and features designed specifically for wheelchair users.

Hydraulic Fold-Out Ramp

Smooth, quiet hydraulic ramp handles chairs up to 700mm wide. No manual lifting required for driver or passenger.

AS/NZS 8042 Certified Restraints

Four-point wheelchair tie-down and occupant restraint system meeting the Australian standard. Checked before every trip.

Carer Seating

Up to 3 additional seats for carers, family, or support workers travelling with the passenger at standard tariff rates.

Power & Manual Chairs

Accommodates standard manual chairs, power wheelchairs, and most mobility scooters up to 120kg combined weight.

Melbourne Maxi Ride wheelchair accessible van exterior

NDIS & Funding

We Make NDIS Transport Simple

Navigating NDIS transport funding doesn't have to be complicated. Melbourne Maxi Ride handles the paperwork so you can focus on getting where you need to go.

Book NDIS Transport

NDIS Plan-Managed

We invoice your plan manager directly — no upfront payment needed

Self-Managed NDIS

Pay and receive a tax invoice for NDIS claim reimbursement

TSS & STS Vouchers

Victorian Taxi Subsidy Scheme and State Transport Services vouchers accepted

Detailed Trip Records

Automatic email receipts for every trip — compliant with NDIS record-keeping requirements

Service area

Wheelchair Taxis Across
All Melbourne Suburbs

From the CBD to the outer suburbs, our WAT fleet covers Greater Melbourne — including airport routes to Tullamarine and Avalon.

Melbourne CBD South Yarra Richmond St Kilda Fitzroy Carlton Footscray Box Hill Doncaster Sunshine Dandenong Frankston Ringwood Cranbourne Werribee Pakenham Tullamarine Airport Avalon Airport

★ Passenger reviews

What Our Passengers
Say About Us

★★★★★

"The driver arrived exactly on time, helped me with the ramp effortlessly, and made sure I was fully secured before moving. Best wheelchair taxi experience I've had in Melbourne."

Margaret L.

Reservoir · Medical transport

★★★★★

"As an NDIS coordinator I recommend Melbourne Maxi Ride to all my clients. The invoicing is seamless, drivers are genuinely caring, and vehicles are always clean and well-maintained."

James R.

NDIS Support Coordinator · Malvern

★★★★★

"Booked for my father's hospital appointments every week. The same driver always arrives 5 minutes early, helps him into the chair, and checks he's comfortable before every trip."

Sandra K.

Templestowe · Regular booking

★★★★★

"Used Melbourne Maxi Ride for my Melbourne airport transfer with my power wheelchair. Driver tracked my flight, was waiting when I landed, and had the ramp ready. Zero stress."

David M.

Melbourne Airport · Power wheelchair

★★★★★

"Our STS vouchers are accepted every time without any fuss. The booking app is easy to use and the drivers are always polite and patient. Wouldn't use anyone else."

Helen T.

Frankston · STS voucher customer

Our NDIS Services

Disability & NDIS Support Services We Offer

Melbourne Maxi Ride is a registered NDIS provider offering a range of support services for participants. Whether you need transport, community access, or in-home assistance — we've got you covered.

NDIS Transport

Support Category: Transport (CB)

Point-to-point NDIS trips
Priced per NDIS Price Guide
Plan-managed & self-managed
Wheelchair-accessible available

NDIS-funded transport billed directly to your plan. No out-of-pocket cost for eligible participants.

Get Quote →

Community Access

Support Category: Assistance with Social & Community Participation

Supported community outings
Social & recreational activities
Skill-building support
Flexible hours including weekends

Community access supports billed under NDIS Assistance with Social, Economic & Community Participation line items.

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NDIS

In-Home Support

Support Category: Assistance with Daily Life

Personal care & daily tasks
Domestic assistance at home
Trained, NDIS-screened support workers
Flexible scheduling, 7 days a week

In-home supports billed under Assistance with Daily Life. Registered NDIS provider — eligible for agency-managed plans.

Book Support →

Common questions

Everything You Need to Know About Wheelchair Taxis in Melbourne

Still have questions? Call our team on 0433 333 458 — we're available 24/7 and happy to walk you through the booking process.

Call 0433 333 458

What is a Wheelchair Accessible Taxi (WAT) in Melbourne?

A Wheelchair Accessible Taxi (WAT) is a specially modified vehicle equipped with a hydraulic or fold-out ramp and certified restraint system, allowing passengers to travel while remaining in their wheelchair. All Melbourne Maxi Ride WAT drivers hold a Commercial Passenger Vehicle (CPV) licence and complete disability-awareness training.

Does Melbourne Maxi Ride accept NDIS funding for wheelchair taxi trips?

Yes. Melbourne Maxi Ride is an NDIS-friendly provider. We can invoice your NDIS plan directly or accept payment via your NDIS funding. We also accept Taxi Subsidy Scheme (TSS) vouchers and State Transport Services (STS) vouchers issued by the Victorian Government.

How do I book a wheelchair accessible taxi in Melbourne?

You can book a WAT online via our booking form or call us on 0433 333 458. We recommend booking at least 2 hours in advance for medical appointments and 24 hours ahead for airport transfers to guarantee a WAT vehicle.

Are wheelchair taxis available 24 hours in Melbourne?

Yes. Melbourne Maxi Ride WAT vehicles operate 24 hours a day, 7 days a week including public holidays, across all Greater Melbourne suburbs.

Can a carer or support worker travel in the wheelchair taxi?

Absolutely. Our WAT vehicles can accommodate the wheelchair user plus up to three additional passengers — including carers, family members, or support workers — at no extra cost per the Victorian taxi tariff.

What wheelchair types fit in your Melbourne WAT vehicles?

Our vehicles accommodate standard manual wheelchairs, electric power wheelchairs, and most scooters up to 700mm wide and 120kg combined passenger and chair weight. If you have an oversized or bariatric chair, contact us before booking so we can confirm the right vehicle.